FAQ

What does HVAC stand for?

HVAC is short for Heating, Ventilation and Air Conditioning. HVAC is commonly used to describe an entire heating and cooling system comprising of the duct workair filtershumidification controls, and registers.

Why is it important to have regular maintenance done on my Heating and A/C system?

You probably wouldn't get a brand-new car and plan to never have to put air in the tires, change the oil and check out any unfamiliar noises. Your home comfort system is like your car’s engine, it’s a mechanical device with a motor, electrical components... and even fuel. So it is important to have routine maintenance of your home heating and A/C system by a qualified technician. If not maintained properly and routinely, even the best heating and air conditioning equipment could cause problems and become less 'fuel' efficient over time.

What is a service call fee?

A Service Call fee is a bill for the effort associated with the time and diagnose, inspect and provide expert recommendations for a home's heating or air conditioning system by a certified professional technician.

Is sound (noise) a factor in HVAC?

Yes. Heating and cooling that make a lot of noise add to sound pollution. The sound rating of a cooling system can have a significant effect on your comfort and enjoyment of your home. The sound level of an air conditioner or heat pump depends on a variety of factors, such as the age and make of the unit, and whether the compressor is insulated or not can increase the amount of noise it makes.

What is a Precision Tune-up?

As well as the comprehensive visual inspection that comes with our System Inspection, a Precision Tune-up also includes a complete maintenance cleaning and lubrication of the heating or air conditioning equipment components.  The expense of a tune-up varies by season and on your service maintenance plan.

When replacing (substituting) the outdoor unit, should the indoor unit also be replaced?

The answer is, most likely yes.

Here's why. All air conditioner and heat pump outdoor units are specifically constructed to work with a matched indoor unit for optimum efficiency and performance. The consequence of this matched equipment is a coordinated, top-performance team that ensures dependability and efficiency. Air conditioner and heat pump outdoor units may "work" with indoor units other than those for which they have been specially intended; however, the result would be a definite compromise in system performance.

Can indoor air be hazardous to your health?

Absolutely, exposure to air pollutants can be up to 100 times higher indoors than outdoors. Most people spend 90 percent of their time indoors, making indoor air quality (IAQ) a critical component of home comfort. The tight construction of today's homes also contributes significantly to poor IAQ. Things like weather stripping and storm doors are designed to save on energy costs. However, they also prevent proper ventilation by keeping indoor air in and outdoor air out. The result can be a build-up of contaminants within the home.

How can I find (detect) carbon monoxide in my home?

The best method of detection is to use a carbon monoxide detector indoors. A carbon monoxide detector is a device very similar to a smoke alarm. It monitors the air for carbon monoxide and sounds an alarm if a specific level is detected. Ideally, you should have one detector adjacent to every living area, centrally located, or on each floor in your home. Carbon monoxide detectors are very effective when used in combination with preventive maintenance.

How do I chose with air filter is right for me?

Every person and every home entails a different comfort need. The threshold of irritancy and triggers that affect people’s health and comfort combine to determine the proper solutions. High threshold levels may require simple solutions like a better air filter. Low threshold levels may require an air purification system (HEPA) filter for the reduction of triggers and irritants. An Ontario HVAC and Water Service Expert can help you decide which indoor air improvement products are right for you.

How can I better control my home energy costs?

With energy costs climbing, there are a few steps you can take to drive down the expenses of heating and cooling your home. HVAC equipment usually uses more energy than any other appliance in the home. This inevitably shows up every month on the energy bill, but it's important to remember that energy costs can be controlled in several ways.

Maintenance: One step to control energy costs is to schedule annual maintenance to ensure your furnace and air conditioner is running properly and efficiently. Operating dirty heating or cooling equipment can result in unnecessary loss of efficiency and may even damage the equipment.

High Efficiency: If you are in the market for a new home comfort system, consider purchasing a high-efficiency system. They are designed to help reduce your energy costs as well as help conserve natural resources. When selecting a new home comfort system, pay close attention to the SEER rating of the air conditioner and the AFUE of the furnace.

Programmable Thermostats: Programmable thermostats can make a huge difference in energy consumption. Since you can proactively set a schedule for the days and times that the home is occupied, these thermostats are able to deliver exact comfort, efficiency and energy savings. For example, if you're going to be away, you can set the whole house at an energy-saving temperature to avoid heating or cooling an empty house and conserving energy in the process.